Privacy Policy

PRIVACY POLICY

Last updated January 7, 2020

 

Mementa Home, Inc. Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase, or provide any information on www.mementahome.com (the “Site”).

 

TYPES OF INFORMATION WE COLLECT

 

We collect personally identifiable information including name, email, shipping address, phone number; payment details including credit card information and billing details; comments, feedback, product reviews, and recommendations. We refer to this information as “Order Information”.

 

Additionally, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information”.

 

HOW WE COLLECT INFORMATION

 

We collect Order Information when you make a purchase or enter any information on our Site.

 

We collect Device Information using the following technologies:

 

Cookies. These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

Log files. These track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 

Web beacons, tags, and pixels. These are electronic files used to record information about how you browse the Site.

 

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Order Information and Device Information.

 

HOW WE USE YOUR PERSONAL INFORMATION

 

We use Personal Information to:

  • Fulfill orders placed through the Site including payment processing, shipping, and providing you with invoices and/or order confirmations.

  • Communicate with you about your order, provide customer service, and respond to your questions.

  • Screen orders for potential risk or fraud.

  • Provide you with information, promotions, or advertising relating to our products or services.

  • Secure, troubleshoot, improve, and personalize the Site.

  • Perform research and analysis aimed at improving our products, services, marketing and technologies.

  • Display content that is customized to your interests and preferences.

 

 

HOW WE STORE AND USE YOUR PERSONAL INFORMATION

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information as described above.  For example, we use Wix to power our online store and various email service providers to send emails. We also use Google Analytics to help us understand how our customers use the Site.

 

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, as described above.

 

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO NOT TRACK

 

We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

 

YOUR RIGHTS

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@mementahome.com.

 

Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with you such as if you make an order through the Site, or otherwise to pursue our legitimate business interests listed above.  Your information will be transferred outside of Europe, including to Canada and the United States.

 

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

 

MINORS

 

The Site content is suitable for individuals of age 13 and above. However, purchase is not intended for individuals under the age of 18 or without adult consent.

 

 

CHOICE AND PREFERENCE

 

Mementa Home, Inc. respects your right to make choices about the use and disclosure of your personal data. If at any time you decide that you do not want us to process your data anymore, please contact us at info@mementahome.com or send us a written request to 10380 SW Village Center Drive, #196, Port St Lucie, FL 34987.

 

 

CHANGES

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

CONTACT US

For more information about our privacy practices, please contact us by e-mail at info@mementahome.com or by mail at 10380 SW Village Center Drive #196, Port St Lucie, FL, 34987, United States.